OTA stands for Online Travel Agency. OTAs are travel companies whose operational websites allow customers to book diverse travel related services like flights, hotels, packages etc. directly via the internet. An OTA is an internet based market that enables its customers to analyze and book travel related services.
For a smooth operation an OTA must keep several systems up and running constantly in an efficient manner. IGX full OTA will provide you with GDS integration, international and local airline API integration, international and local hotel API integration, payment gateway API integration, package module and many more integrated services in one single platform. Thus IGX full OTA platform reduces complexity of your business processes and systems.
The IGX OTA platform will provide your customers a smooth coherent user experience by omitting the nuisance and annoyance of going through third party systems. Moreover, our leading system provides you a magnificent platform for smooth-running operations, achieving optimal performances and controlling costs.
The booking sector is the most complex one for a travel agency operation in terms of regional limits, licenses, prices and fares. IGX full OTA assembles comprehensive reservation solution systems suited to help you to best optimize your available resources.
Available features of IGX OTA
- GDS integration (Per integration)
- Additional Air API integration (Per international)
- Local Consolidator API integration
- Local domestic API integration (Per API)
- Transfer XML integration/ XML API
- Hotel XML integration/ XML API
- Other Local APIs (Bus/ Launch)
- Payment gateway API integration (Per integration)
- Queue Share per PCC
- Hajj and Umrah package and Visa module
- Airlines Extranet/ CRS (Manage Group Ticket)
- Hotel Extranet/ CRS
- Travel Insurance Integration
- Campaign and Loyalty program
- Referral marketing management system
- Charter module
- Mix and Match Package
- Group Ticket Module
- Query Module
- Vendor management (Per GDS)
- Mobile App for IOS and Android
- Ticket Data Sync and
- HX Manager
To make the available features of IGX OTA feasible, InnoGlobe Technologies has organized the OTA in three portals.
- Admin Portal
- B2B Portal and
- B2C Portal
These portals are devised to provide the stakeholders like the administration, B2B customers and B2C customers of the OTA with a user friendly interface.
Admin Portal
The admin portal is a combination of a wide array of modules to manage the OTA. The admin portal functions as the brain of the OTA as the administration of the OTA can monitor, evaluate and control all the resources and stakeholders of the OTA via the admin portal.
Varying features are offered based on your business process specification to administer the OTA smoothly and in an easy to operate manner. This portal will enable the administration to manage and control the back office part of the OTA entirely. To operate the OTA InnoGlobe generally assembles the following modules in the admin portal:
- An initial Dashboard
- Admin Management Module
- Agent Management Module
- Currency Management Module
- Markup Management Module
- API Management Module
- Dynamic Rule Module
- Reports Module
- Content Management System Module
- Packages Module
- Promotion Module
- Support Ticket Module
- Transport Module
- Airline Management Module
- Agent Account Module
- Settings Module
- Manual Ticket Module
- Agent Request Module
- Email Management Module
- Booking Order Module
- Search Log Module
B2B Portal
B2B portal is deployed to enable the B2B customers to surf through your OTA portal in search for flights, hotels, packages and other services you offer.
The B2B portal combines miscellaneous modules to reach the offers and services you offer to the B2B customers. It contains
- An initial Search Module for
- Flights Search
- PNR Search and
- Packages Search
- My Bookings Module
- Deposit Module
- Query Module
- Visa Services Module
- Reports Module
- Group Ticket Module
- User Profile Module
- Manage F&F Module
- Sub Agent Info Module
- Markup Module
- Vendor Management Module
- Charter Flight Module
- Important Notice Module
- Special Markup Module
B2C Portal
B2C portal is deployed to enable the B2C customers to surf through your OTA portal in search for flights, hotels, packages and other services you offer.
The B2C portal combines various modules/ features to make the offers and services available to the B2C customers. It contains almost homogeneous features like that of the B2B portal.
Benefits of Implementing IGX OTA
- Availability of multiple GDS to link to
- Furnish your website with available features as per your wish
- Integration with different travel service provider via unified gateways/ interfaces
- Enable travel agencies to evaluate, design and deploy required modules
- Add and control the modules with required features
- Effective flight booking engine installation and support
- Availability of user friendly GUI interface
- Smartphone friendly and intuitive interface experience for the customers
- Flawless and fast flight search and booking process for customers
- Enables your customers to experience one stop shop travel purchase
- Multi-currency support
- Offers several payment gateway’s different payment modes
- Integration with secure payment systems
- Allow controls over markups and commissions
- Real time connection with your B2C and B2B portal
- Options available to customize portals as per your requirement
- Discounts and promotions updates are available in real time
- Improve accuracy of business processes
- Facilitates effortless cancellations and refunds after cancellations
- 24/7 booking availability for customers